Quality

A Quality Assurance Framework reinforces commitment and accountability.

A QAF ensures quality and clinical effectiveness to drive the provision, organisation and management of care services. Clinical governance is a recognised component of accountability by underpinning quality and safety and also influences/supports system design. The aims of a QAF are:

  • Delivery of safe and effective care based on available evidence and best practice
  • Achieving demonstrable improvements in resident outcomes
  • Increasing the involvement of staff, residents, families and visiting professionals in clinical governance and quality improvement activities
  • Providing assurance to residents, families and commissioners regarding systems for safety and quality of care

Similar to Governance, observing lots of healthcare operators enables us to identify what an excellent QAF looks like.