Paula is a dual qualified nurse for people with mental health or a learning disability. Paula has worked for both public and private sector providers for nearly 30 years.
Paula became Director of Operations in 2007 for a newly formed private hospital where she established a high quality service with robust quality and financial governance. She established a high quality service with robust quality and financial governance. Paula was General Manager for Specialist Mental Health services from 2009 to 2015 where she undertook several restructures of service lines.
Between 2015-17 Paula was the clinical healthcare expert with the national advisory firm Grant Thornton, delivering challenging projects to lenders and operators including leading the administration trading at Elder Homes and lifting two embargoes.
Paula has a proven track record of leading teams to deliver safe and effective care, receiving a national Patient Safety Award in 2014. Paula was appointed as a CQC specialist advisor in 2015.